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Q1. How do I sign up?

Click on “Sing in/ Sign up” at the top-right corner. Your membership is obtained once you complete filling out the form. Or you can create an account via Facebook and get access to a quick login immediately.

Q2. What can I do if I lost my password?

If you forget your password, go to the “Sign-in” page, click on “Forget password” and input your registered e-mail address. The system will email you a notification of password reset automatically. Please proceed to reset your password according to the instructions in the notification.

Q3. What can I do if I can’t recall my ID number?

Please contact our Customer Service directly.

Q4. How to change my personal information and password?

Please find “Sign-in” and go to “Personal Information and Change Password” to process it.

Q5. What can I benefit from becoming a member?

Get exclusive member discount by joining OUMOS! With a membership, you can accumulate and redeem reward points as well as having special gifts on your birthday.